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11. In Maple Leaf Electronics, all applicants for customer service representative jobs must take a sales aptitude test where they must receive at least 70% before being called for interviews. In the first panel interview, each applicant must receive at least 80% before being asked for a final interview. This selection decision process employs which approach? A. Multiple cut-off B. Multiple hurdle C. Multiple regression D. Combination E. Mechanical compensatory 12. In Saskatoon Central Library, all job applicants have to take two tests: a cognitive ability test and an interpersonal skills test. They also have to undergo a structured panel interview. In both the tests, an applicant must get at least 70%, and in the interview, at least 75%. This is an example of which selection decision approach? A. Multiple cut-off B. Multiple hurdle C. Multiple regression D. Combination E. Mechanical compensatory 13. Manitoba Hotels and Motels is a fast growing hotel chain with operations in 20 major cities and towns. All applicants for the positions of customer service representatives and front desk staff have to take two tests, one assessing their cognitive ability and the other, their interpersonal skills. All applicants are also interviewed by at least two managers. An applicant with a score below 75% on any predictor is rejected and finally an estimate of future job performance is made using a regression equation that forms the basis of the hiring decision. This is an example of which selection decision approach? A. Multiple cut-off B. Multiple hurdle C. Multiple regression D. Combination E. Judgmental composite 14. Which of the following is/are approaches to profile matching? A. Distance approach B. Judgmental composite C. Mechanical composite D. A and B E. A and C 15. Which of the following can be a potential problem with profile matching? A. A non-ideal employee could score higher as well as lower than an ideal employee on an attribute. B. It does not consider the profile shape. C. Restriction of range can be an issue here. D. A and B are potential problems. E. A and C are potential problems. 16. Applicants who did not score well on a predictor and hence were not predicted to be successful on the job but who, in fact, turned out to be successful fall into quadrant(s) which are referred to as: A. true positive B. false negative C. true negative D. false positive E. B or C depending on the situation 17. A key statistic employed when determining cut-off score is the: A. median B. correlation C. standard error of measurement D. kurtosis E. reliability coefficient 18. Which approach is an organization using if it ranks applicant scores from highest to lowest and offers jobs moving from highest to lowest? A. Variable band B. High-low selection C. Top-down selection D. Fixed band E. Sliding band 19. When job applicants are classified into different groups based on equivalent range of scores on predictor after taking measurement error into consideration, which approach is being used? A. High-low approach B. Top-down approach C. Banding D. Race norming E. Group norming 20. Which of the following is/are applicable to realistic job preview? A. It reduces shock for the new employee. B. It can result in job applicants not accepting job offers. C. It reduces the job dissatisfaction of new hires. D. A and C are applicable.

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