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171. Supervisors tend to perceive older workers as a. less qualified, less motivated, less productive, and less efficient. b. less creative, less flexible, and more resistant to change. c. more accident-prone and more likely to be ill. d. all of these. 172. Which of the following would make Web sites more senior-friendly? a. using Times New Roman font b. using red, yellow, and orange colors c. using patterned backgrounds d. all of these 173. Which of the following would NOT make Web sites more senior-friendly? a. using Arial of 12 to 14 font size b. using red, yellow, and orange color c. using many pictures and patterned backgrounds d. using several short sections to organize text 174. Differential treatment of competent older workers solely because of their age is known as a. age discrimination. b. differential evaluation. c. supervisory discretion. d. age harassment. 175. Age discrimination occurs when qualified older workers _________ because of their age. a. are not hired b. are not promoted c. are not given development opportunities d. experience any of these 176. In the United States, the Age Discrimination in Employment Act (ADEA) protects people over age ____ against discrimination in hiring, firing, wages, and benefits.  a. 40 b. 45 c. 50 d. 55 177. Which of the following is FALSE regarding older workers?  a. Supervisors perceive older workers as less qualified, less motivated, less productive, and less efficient. b. Supervisors perceive older workers as less creative, less flexible, and more resistant to change. c. Older managers evaluate older workers’ performance lower than younger managers do. d. Most age discrimination lawsuits are filed because of failure to hire older applicants. 178. Which of the following is FALSE regarding older workers?  a. Supervisors perceive older workers as more accident-prone and more likely to become ill. b. Supervisors perceive older workers as less creative, less flexible, and more resistant to change. c. Younger managers evaluate older workers’ performance lower than older managers do. d. Most age discrimination lawsuits are filed by former employees who feel they were unfairly terminated. All of the other statements are true. 179. Although mandatory (forced) retirement was abolished in the U.S. in 1986. All of the following jobs still have a mandatory retirement age with the EXCEPTION of which occupation?   a. airline pilots b. surgeons c. firefighters d. police officers 180. Which of the following is FALSE regarding retirement?  a. People often retire from career jobs and take “bridge” jobs, which are part-or full-time jobs that fill the gap until they retire permanently. b. The strongest and most obvious predictors of retirement are financial well-being and health. c. Some people are having to work longer due to increases in the age eligibility for Social Security and reduced pensions and health benefits. d. Since 1986, there are no jobs in the U.S. that have a mandatory retirement age.

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