342. Ima, Boyd, and their fellow employees at Endrun work on an assembly line and do not have a specialized skill. If they are successful in their quest to set-up a union, they would probably be represented by a(n) ________ union. A. craft B. industrial C. freelance D. traditional 343. The steps Ima, Boyd and their fellow workers must take to get the union legally recognized as the authorized bargaining agent are parts of the __________ process. A. accreditation B. arbitration C. certification D. collective bargaining 344. After gaining union representation, any workers with complaints regarding promotions, layoffs, and job assignments will file a(n) ________ with their shop steward. A. grievance B. arbitration request C. injunction D. yellow-dog contract 345. The plant where Ima and Boyd work is located in Illinois, which does not have a right-to-work law. If the workers approve the union as their bargaining agent, Boyd wants to get the greatest union membership that is legally possible. Boyd is likely to push for a(n): A. closed shop. B. agency shop. C. union shop. D. sweatshop. 346. Ty Runt has always taken a hard line against unionization efforts. Two years ago, when workers at his previous company tried to obtain union representation, the company closed down the plant and refused to let employees work until they abandoned their efforts to form a union. This management tactic is called a(n): A. management strike. B. secondary boycott. C. injunction. D. lockout. 347. If management tries to threaten or punish Ima and Boyd for their efforts to gain union representation, the two workers could ask the ____________ to investigate these unfair labor practices. A. National Labor Relations Board B. Bureau of Labor-Management Relations C. Department of Justice D. Federal Trade Commission 348. If management’s efforts did not disrupt everyone’s work life enough the company board of directors just awarded management with increased pay while cutting the workers pay. Which of the following issues promises to be a controversial labor-management issue? A. Executive compensation B. Golden parachutes C. Equal employment pay requirements D. Comparable worthcare  Â