SOLVED

41) SCENARIO 1-2 As a long term employee of Challenge Services Inc., headquartered in Canada, you have been transferred to an overseas assignment. This assignment will involve management and decision making in a variety of areas, particularly focusing on the work place and the diversity of individuals who will ultimately be involved in your company’s operations. Despite the many variables facing you, you are excited at this challenging opportunity and recognize that success will be achieved through a dedicated leadership style. Referring to SCENARIO 1-2, you should expect to find ________ to be a particular problem.a. technology b. productivity c. communication d. computers e. time management 42) SCENARIO 1-2 As a long-term employee of Challenge Services Inc., headquartered in Canada, you have been transferred to an overseas assignment. This assignment will involve management and decision making in a variety of areas, particularly focusing on the work place and the diversity of individuals who will ultimately be involved in your company’s operations. Despite the many variables facing you, you are excited at this challenging opportunity and recognize that success will be achieved through a dedicated leadership style. Referring to SCENARIO 1-2, during your initial planning phase for arrival at your new assignment, one of the major aspects you will need to consider and acquaint yourself with isa. technology. b. local culture. c. your firm’s corporate culture. d. travel and accommodation. e. living conditions. 43) Which of the following is an example of being an efficient organization or employee? a. operating a hospital at the lowest possible cost while achieving higher output b. being the highest in sales as a real estate broker in Toronto c. a telemarketer who makes the expected and required number of calls at the end of the day d. an instructor who teaches larger classes than colleagues e. a business owner who expands her operation to more than the average number of locations for her industry 44) SCENARIO 1-3 Allison and Gail are both university students studying for a final exam in OB. Both students have a goal of making a grade of 90 percent or better despite the time pressures they seem to be facing. Gail studied diligently for six hours and made a grade of 92 percent. Allison studied diligently for nine hours and also made a grade of 92 percent. Referring to SCENARIO 1-3, which of the students was effective?a. only Gail b. only Allison c. neither Gail or Allison d. both Gail and Allison e. it is impossible to tell from the information given 45) SCENARIO 1-3 Allison and Gail are both university students studying for a final exam in OB. Both students have a goal of making a grade of 90 percent or better despite the time pressures they seem to be facing. Gail studied diligently for six hours and made a grade of 92 percent. Allison studied diligently for nine hours and also made a grade of 92 percent. Referring to SCENARIO 1-3, which of the following statements is most accurate?a. Gail is more efficient than Allison. b. Allison is more efficient than Gail. c. Gail is more effective than Allison. d. Allison is more effective than Gail. e. it is impossible to predict efficiency or effectiveness in this case. 46) SCENARIO 1-3 Allison and Gail are both university students studying for a final exam in OB. Both students have a goal of making a grade of 90 percent or better despite the time pressures they seem to be facing. Gail studied diligently for six hours and made a grade of 92 percent. Allison studied diligently for nine hours and also made a grade of 92 percent. Referring to SCENARIO 1-3, which student was more productive?a. Allison b. Gail c. both d. neither e. it is impossible to tell from the information given 47) Organizational citizenship behaviour (OCB) refers to a. the social needs of employees. b. motivational strategies used by management. c. doing tasks that are not part of normal job requirement. d. organizational values and how they are implemented. e. work that must be done as part of one’s job description. 48) Jack is an employee who can always be relied upon to go “above and beyond the call of duty” by helping his fellow employees in addition to doing his own job. He is exhibiting a. socializing behaviour. b. collegial behaviour. c. volunteer behaviour. d. organizational citizenship behaviour. e. organizational social behaviour. 49) Volunteering for extra job activities, avoiding unnecessary conflicts, and showing care for organizational property is known as a. socializing behaviour. b. collegial behaviour. c. volunteer behaviour. d. organizational social behaviour. e. organizational citizenship behaviour. 50) Employees today need to learn to live with spontaneity, uncertainty, unpredictability, and permanent change due to a. increased empowerment. b. global competition. c. organizational citizenship. d. multiculturalism. e. employee diversity.