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Section 1  Human Resource Strategy for Competitive Advantage 1) The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized. 2) Equitable pay alone cannot achieve a reasonflexible manufacturing system able quality of work life in an organization. 3) Mutual trust means that both management and employee strive to meet common objectives. 4) Technology, location, and layout decisions are all possible constraints on human resource strategy. 5) A NASCAR pit crew consists of how many members? A) 7 B) 5 C) 9 D) 10 E) 4 6) Most pit crew members have background experience in what area? A) mechanical engineering B) athletics C) car mechanics D) automobile race driving E) No specific area—crew members come from all sorts of backgrounds. 7) Which of the following best describes mutual commitment in an organization? A) an instance in which management is committed to the employees and the employees are committed to management B) both management and the employees are committed to the same objective C) both management and the employees are committed, but to different objectives D) management obtains the commitment of the employees to a stated objective E) both management and the employees can rely on each other 8) Mutual trust is: A) when employees have gained the trust of management. B) reflected in reasonable, documented employment policies that are honestly and equitably implemented to the satisfaction of both management and employee. C) when management has gained the trust of the employees. D) when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product. E) when management and the employees both agree on common objectives. 9) The objective of a human resource strategy is to: A) produce the demand forecast at the lowest possible labor cost. B) match employment levels with demand. C) achieve a reasonable quality of work life at low cost. D) manage labor and design jobs so people are effectively and efficiently utilized. E) hire the most diversified workforce possible. 10) ________ means a job that is not only reasonably safe and for which the pay is equitable but that also achieves an appropriate level of both physical and psychological requirements. 11) What is quality of work life? What is its relation to a firm’s human resource strategy? 12) What is mutual trust? What is its link to a firm’s human resource strategy?

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