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(the patient satisfaction quality problem identified from Hospitals are the

low scores regarding quality care and understanding care prior to discharge. The Hospital

Consumer Assessment of Healthcare Providers and Systems (HCAHPS) report show it needs to be addressed to increase patient satisfaction)

 

 

2. Formulate one goal for the quality improvement plan that is specific, measurable, achievable, relevant, and has a time frame to achieve the final outcome 

 

3. Identify an evaluation measure (data collection tool) that could be used to determine whether or not the goal is achieved 

 

 

4. Provide three objectives as strategies to meet the goal 

 

5. Choose one change theory ( Lewin or Schein) and apply its principles as a plan to implement the change

SCIENCE
HEALTH SCIENCE
NURSING
NSG 557

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