SOLVED

1 1.When it comes to how a team is designed (i.e., members, communication, goals, norms, etc…) and team leadership, which of the following statements is most true based upon the studies from the Xerox customer-service teams? a.For optimal performance, it is more important to have a well-designed team than a team with a good leader. b.For optimal performance, it is more important to have an excellent leader than a well-designed team. c.Both team design and leadership are equally important. d.Well-designed teams tend to sabotage leaders. 2.Teams permitted to plan between periods or task completion __________ than those teams that plan only during periods of task completion. Teams that participate in planning periodically throughout their task completion process refer to this type of task planning as __________. a.perform worse; preplanning b.perform better; online planning c.create more ideas; goal-directed planning d.stay motivated longer; preplanning 3.Clearly defined goals are the essence of great teamwork. Which of the following statements is the best answer about how goals should be articulated by teams: a.goals should not be clearly articulated, but rather members should be free to interpret them creatively. b.goals should be complex, and contain several objectives. c.goals should be simple and specify ends, but not means. d.goals should be simple and specify means, but not ends. 4.A person with a high-performance orientation with respect to goals, such as a professional speaker, is more likely to desire: a.to gain favorable judgments of performance, or avoid negative judgments of competence. b.to understand something novel, or to increase mental competence in a task. c.credit for work done independently. d.difficult tasks. 5.To perform effectively, teams need to adapt their roles when faced with conflict. With respect to team goal orientation, which orientation type is the most adaptable when goals shift and change? a.High-performance orientation b.High-learning orientation c.High-training orientation d.High-service orientation 6.A cardiac surgery team is an example of a __________ team; the Sandia Nuclear Weapons laboratory team is an example of a __________ team. a.problem-solving; creative b.tactical; creative c.problem-solving; tactical d.tactical; problem-solving 7.The dominant feature of tactical teams is __________; the dominant feature of problem-solving teams is __________; the dominant feature of creative teams is __________. a.expertise; training; communication b.training; expertise; communication c.trust; clarity; autonomy d.clarity; trust; autonomy 8.Which of the following can be a drawback of “backing up” behavior? a.Team member neglects his or her own task work. b.Task motivation increases. c.Pooled interdependence d.Task work capacity increases in subsequent tasks. 9.There are many types of interdependence in a team. A team of people independently selling cookies door to door, and then combining their total profits is an example of __________; a team of people on an assembly line making an automobile is an example of __________. a.pooled interdependence; sequential interdependence b.pooled interdependence; reciprocal interdependence c.cooperative interdependence; competitive interdependence d.tactical interdependence; problem-solving interdependence 10.High levels of task interdependence, which require frequent interactions among group members to obtain resources, can: a.make the team less tolerant of project errors. b.enhance performance productivity. c.decrease team cohesion. d.be slower to generate problem solutions.