SOLVED

11) According to Thomas L. Friedman, which of the following is true about Globalization 3.0? A) Industries changed slowly and change took generations. B) Continents were brought closer together, shrinking the world “from size medium to size small”. C) Individuals and small groups from virtually every nation joined the globalization movement. D) Mainly Americans and Europeans were globalizing. E) People didn’t notice how it affected their lives due to the slow pace of change. 12) In 1994, a company called ________ released the first mainstream Web browser thereby opening up the possibilities of the Internet for the general public. A) Netscape B) Microsoft C) Opera D) Internet Explorer E) Firefox 13) Uploading enables individuals to ________. A) access sensitive information on the Internet B) be producers of information instead of mere consumers C) copyright information available on the Internet D)Â save information found on the Internet onto their personal computers E) permanently remove information available on the Internet 14) The term ________ refers to Web sites allowing users to add, remove, or edit content and is now often used synonymously with open source dictionaries. A) html B) ajax C) wiki D) perl E) Web 2.0 15) Which of the following best explains the process of moving business processes or tasks to another company? A) offshoring B) in-forming C) in-sourcing D) exporting E) outsourcing 16) Which of the following can be cited as an example of outsourcing? A) Microsoft hands over its customer service function to Convergys, located in India. B) Volkswagon acquires a steel manufacturing plant to reduce its overall production costs. C) Dell sources computer parts from suppliers located in Russia. D) Audi starts a manufacturing facility in China to take advantage of low labor costs. E) P&G acquires a retail outlet to reduce its distribution costs. 17) Which of the following refers to having certain functions performed by the same company but in a different country? A) outsourcing B) offshoring C) exporting D) licensing E) franchising 18) Aircraft manufacturer Boeing designed its new 787 Dreamliner aircraft in Russia, making use of the availability of highly skilled aeronautical engineers. Identify this strategy. A) offshoring B) outsourcing C) in-sourcing D) franchising E) licensing 19) In order to take advantage of the high quality talent pool, Ernst & Young sets up operations in the Philippines and moves part of its tax services to its new facility. Identify this strategy. A) outsourcing B) franchising C) offshoring D) in-sourcing E) in-forming 20) TransCorp is a medium-sized IT firm that is looking to outsource its payroll processes. Which of the following statements, if true, would most strengthen the decision to outsource? A) Companies in other countries can do the same amount of work at a comparable cost. B) Outsourcing has become a trend among most firms in developed nations. C) Companies in other countries are more efficient in all aspects of work, along with lower cost. D) Firms across the globe are adopting cloud computing systems. E) The firm is enjoying good profit margins.