SOLVED

71) Which of the following is an assumption of the organizational development approach to planned change? A) Many companies have structures involving more people than necessary. B) People’s emotions are as important as their thoughts. C) Systematically collected data is better than any assumption. D) Many companies have business processes that are inefficient. 72) A(n) ________ is a set of structured activities or action steps designed to improve an organization. A) focus group B) change agent C) intervention D) force field analysis 73) Which of the following is an example of a technostructural activity? A) agenda setting B) sensitivity training C) questionnaire development D) job enrichment 74) Which of the following is an example of a diagnostic activity? A) agenda setting B) sensitivity training C) formulation of questionnaires D) job enrichment 75) Which of the following is an example of a teambuilding activity? A) agenda setting B) diagnostic meetings C) coaching and counseling D) behavior modeling 76) Which of the following is an example of process consultation? A) responsibility charting B) diagnostic meetings C) coaching and counseling D) behavior modeling 77) When used as an OD intervention technique, ________ improve understanding of and relationships with others in the organization. A) structural activities B) diagnostic activities C) process consultation activities D) individual enhancement activities 78) As a key distinguishing feature of the OD approach to organizational change, ________ focuses on new relationships. A) benchmarking B) organizational renewal C) behavioral process orientation D) individual enhancement activity 79) Since the time of the original formulation of the three-stage change process many years ago, the goal of refreezing has been broadened into the objective of ________. A) organizational renewal B) organizational learning C) reengineering D) organizational development 80) Within the context of organizational change, ________ emphasizes the flexibility and capability for continual change. A) force field analysis B) process consultation C) organizational renewal D