Section 1Â Â The Strategic Importance of Maintenance and Reliability 1) The Orlando Utilities Commission uses a computerized maintenance management program and devotes significant dollar and labor resources to power plant maintenance, because the costs of unexpected failure are incredibly high. 2) Maintenance includes all activities involved in keeping a system’s equipment in working order. 3) Reliability is the probability that a machine part or product will function properly for a specified time regardless of conditions. 4) The objective of maintenance and reliability is to maintain the capability of the system. 5) Which of the following statements about maintenance at the Orlando Utilities Commission is FALSE? A) There are at least two types of preventive maintenance, including an annual maintenance and a less frequent overhaul schedule. B) Its preventive maintenance program has earned the company top rankings and its competitive advantage. C) Each power-generating unit is taken off-line every three years for a complete overhaul. D) Each of its power-generating units is taken off-line for maintenance every one to three weeks. E) Costs associated with breakdowns are several times higher than costs arising from preventive maintenance. 6) The objective of maintenance and reliability is to: A) ensure that breakdowns do not affect the quality of the products. B) ensure that no breakdowns will ever occur. C) ensure that preventive maintenance costs are kept as low as possible. D) maintain the capability of the system. E) ensure that maintenance employees are fully utilized. 7) What is the probability that a product will function properly for a specified time under stated conditions? A) functionality B) maintenance C) durability D) reliability E) fitness for use 8) Which of the following is a reliability tactic? A) improving individual components B) increasing repair speed C) providing redundancy D) A and C E) A, B, and C 9) ________ consists of all activities involved in keeping a system’s equipment in working order. 10) ________ is the probability that a machine part or product will function properly for a specified time under stated conditions. 11) Describe how the Orlando Utilities Commission obtains competitive advantage through its maintenance practices. 12) Identify the two reliability tactics and the two maintenance tactics. 13) Define reliability. 14) Define maintenance. 17-1