SOLVED

1) A team is a. any group of people working together. b. a number of people working together toward and accountable for a common goal. c. people, like factory workers, who perform the same tasks. d. a group of people with a common relationship. e. members of the same department. 2) Joe was waiting patiently for his bus to arrive along with several other people who began to bond together after a rather long wait. It can be said that Joe was part of a ________ with these people. a. team b. posse c. group d. virtual team e. fraternity 3) Evidence suggests that teams outperform individuals when the task being done requires a. synopsis. b. multiple skills. c. fewer skills, which leads to higher efficiency. d. simple skills. e. completion within a tight time frame. 4) Organizations have turned to teams as a better way to use employees’ talents. This is because teams a. are quick to accomplish tasks. b. are slower to deploy, thereby commitment is strengthened. c. are more flexible and more responsive to changes than individuals. d. know how to work closely together. e. have cohesiveness among members. 5) Nickelback, a popular Canadian rock group, has achieved high levels of album sales and experienced sell-out crowds at its concerts. Using the textbook’s definition, this band would be classified as a(n) a. shared leadership team. b. work group. c. work team. d. efficient team. e. special team. 6) Groups become a “team” when a. members get to know one another. b. a leader is appointed. c. members accept and share accountability for the work. d. each member understands his or her own goal in the task. e. the president of the company tells them they are a team. 7) Ammad says, “Only we are responsible for achieving the group’s goal, not the boss!” Ammad is describing his group as being a a. self-managed work group. b. virtual team. c. project group. d. work team. e. problem solving group. 8) SCENARIO 5-1 Your supervisor is interested in re-engineering work processes throughout the organization in order to establish work teams. However, he needs to make a presentation to senior executives outlining the benefits of such a plan. You have been asked to provide him with the rationale for such an endeavour. Referring to SCENARIO 5-1, which of the following is a good reason for undertaking such a plan?a. It will reduce conflict. b. It will have negative synergy. c. It will dramatically decrease the amount of time to make decisions. d. Individuals will have greater job satisfaction because of higher pay levels. e. Employees will have greater task identity. 9) SCENARIO 5-1 Your supervisor is interested in re-engineering work processes throughout the organization in order to establish work teams. However, he needs to make a presentation to senior executives outlining the benefits of such a plan. You have been asked to provide him with the rationale for such an endeavour. Referring to SCENARIO 5-1, since you understand when teams are most appropriate, and that they work best when there are significant levels of trust among team members, you caution your supervisor to consider ways that he could build trust among team members. You suggest that he build trust by a. adjusting the reward system. b. being open and willing to protect and stand up for team members. c. increasing the interdependence of members. d. providing resources at the last minute to demonstrate to team members your reliability. e. explaining to team members how to do the tasks; this way there will be a standard process to follow and no surprises for team members. 10) Management has found that teams are more ________ to changing events than are traditional departments or other forms of permanent groupings. a. responsive b. resistant c. indifferent d. fearful e. passive 1