11) To assist ________ decision making, information systems are used to obtain aggregate summaries of trends and projections of the future. A) managerial-level B) functional-level C) tactical-level D) operational-level E) executive-level 12) Doing things faster is associated with information systems for ________. A) learning B) automating C) supporting D) initiating E) negotiating 13) Information systems at the ________ level of an organization often help in automating repetitive activities. A) tactical B) strategic C) managerial D) operational E) executive 14) “Doing Things Smarter” is associated with information systems for ________. A) automating B) organizational learning C) encrypting D) networking E) supporting strategy 15) Which of the following actions would an organization take if it decides to pursue a best-cost provider strategy? A) offering the best prices in its industry on its goods and/or services B) providing better products or services than its competitors C) offering products or services of reasonably good quality at competitive prices D) providing high quality products at low prices in specific markets E) offering low quality products at low prices with high quality after-sales services 16) Tere’OWind, a fashion apparel company, provides numerous low-cost products to a broad range of customers. Tere’OWind is pursuing a ________ strategy. A) focused low-cost B) best-cost provider C) broad differentiation D) low-cost leadership E) focused differentiation 17) Which of the following is an example of a focused differentiation strategy? A) Manufacturers like Ferrari, Aston Martin, and Lamborghini compete in the tiny super car category with prices starting at $150,000 and running as high as $600,000. B) Global furniture retailer Ikea provides customers with “affordable solutions for better living” by offering home furnishings that combine good design, function, and quality with low prices. C) McDonald’s has extended its appeal across age groups, social groups, and national boundaries by emphasizing a few qualities with universal appeal: speed, consistency, value, hygiene, and family lifestyles. D) Wal-Mart’s every day low prices (EDLP) strategy hinges upon Wal-Mart’s ability to obtain consumer goods at the cheapest possible price and pass these savings on to consumers. E) Toyota’s Lexus brand is considered a luxury car. Some of Lexus’ models like the ES model, however, are in the midrange of prices for cars. 18) Which of the following is an example of a focused low-cost strategy? A) McDonald’s has extended its appeal across age groups, social groups, and national boundaries by emphasizing a few qualities with universal appeal: speed, consistency, value, hygiene, and family lifestyles. B) Toyota’s Lexus brand is considered a luxury car. Some of Lexus’ models like the ES model, however, are in the midrange of prices for cars. C) Global furniture retailer Newton provides customers who live in high-altitude areas with “affordable solutions for better living” by offering home furnishings that combine good design, function, and quality with low prices. D) Walmart’s every day low prices (EDLP) strategy hinges upon Walmart’s ability to obtain consumer goods at the cheapest possible price and pass these savings on to consumers. E) Big Dog builds motorcycles that target only the very high end of the heavyweight market—the high-end premium cruiser market—with names such as Pitbull, Wolf, Mastiff, and Bulldog. 19) Which of the following is an example of a best-cost provider strategy? A) Manufacturers like Ferrari, Aston Martin, and Lamborghini compete in the tiny super car category with prices starting at $150,000 and running as high as $600,000. B) Toyota’s Lexus brand is considered a luxury car. Some of Lexus’ models like the ES model, however, are in the midrange of prices for cars. C) Global furniture retailer Ikea provides customers with “affordable solutions for better living”by offering home furnishings that combine good design, function, and quality with low prices. D) Big Dog builds motorcycles that target only the very high end of the heavyweight market—the high-end premium cruiser market—with names such as Pitbull, Wolf, Mastiff, and Bulldog. E) Wal-Mart’s every day low prices (EDLP) strategy hinges upon Wal-Mart’s ability to obtain consumer goods at the cheapest possible price and pass these savings on to consumers. 20) Firms targeting a niche market with low cost products are pursuing a ________ strategy. A) best-cost provider B) broad differentiation C) focused low-cost D) focused differentiation E) low-cost leadership