SOLVED

51) Quinton is an employee who is in the habit of spreading rumours about others and sometimes leaking confidential information in the process. This is known as a. intimidation. b. political behaviour. c. lobbying. d. whistle-blowing e. deception. 52) One of the most important factors that determines politics in an organization is a. that resources are seldom scarce. b. that facts are open to interpretation. c. that decisions are usually made in a climate of precision based on policies and rules. d. leadership capabilities. e. ethical philosophy. 53) Sam is always willing to help someone in need at the office, but he also makes a point of letting the people that he helps know that they “owe him” as a result. This is known as ________ behaviour. a. childish b. referent c. empowered d. political e. coercive 54) According to your text, the process by which individuals attempt to control the perception others form about them is referred to as a. impression management. b. deceit. c. self-promotion. d. perception management. e. value management. 55) Ted is always trying to manipulate conditions so that his peers think highly of him. Ted takes great care to protect his reputation and what others think of him. Ted is focusing on a. networking. b. forming coalitions. c. creating obligations. d. managing impressions. e. value management. 56) With impression management, a. all impressions people convey are false. b. those who intend to become leaders and who engage in impression management are more likely to be chosen as leaders. c. false images are always rewarded. d. those presenting a false image are always discredited. e. low self-monitors are more likely to use impression management techniques than high self-monitors. 57) Famous athletes like David Beckham put a lot of effort into trying to carefully control how others view them. This is known as a. politicking. b. deception. c. impression management. d. ingratiation. e. consultation. 58) Studies show that impression management behaviour is ________ associated with job-interview success. a. negatively b. positively c. not d. sometimes e. frequently 59) SCENARIO 7-4 Igor is relatively new to Xenon Corporation and wants to make a good first impression on his co-workers and supervisor. He agrees with the supervisor’s opinion most of the time and is always doing special things for him. Igor makes sure that he associates with the “right” people and is constantly complimenting others about their good work. Referring to SCENARIO 7-4, Igor is attempting to usea. politics. b. impression management. c. defensive behaviour. d. his power base. e. influence networking. 60) SCENARIO 7-4 Igor is relatively new to Xenon Corporation and wants to make a good first impression on his co-workers and supervisor. He agrees with the supervisor’s opinion most of the time and is always doing special things for him. Igor makes sure that he associates with the “right” people and is constantly complimenting others about their good work. Referring to SCENARIO 7-4, Igor is engaging in which political activity?a. using information b. building coalitions c. creating obligations d. associating with influential people e. building support for ideas 61) An organization can be politics-free if a. goals are set by the owners, policies are fair, and employees are trained appropriately. b. employees receive proper orientation and training, resources are plentiful, and policies are clear. c. employees feel empowered, goals are set by the management, and resources are regulated. d. management only uses legitimate power, rewards are given out equally, and there is widespread empowerment. e. performance outcomes are completely clear and objective, resources are not scarce, and everyone has the same goals and interests. 62) There has been an increase in “uncivil and aggressive workplace behaviours” due to a. downsizing and pressures for increased productivity. b. a lack of re-engineering. c. enhanced budgets. d. more employee training. e. empowerment. 63) Workplace civility can be defined with which of the following characteristics? a. politeness toward others b. violation of workplace norms c. disregard for others d. argument and critique e. rude behaviour 64) A major cause of incivility in the workplace is a. that employees are viewed simply as economic input variables that increase total cost. b. long-term employee contracts that are supported by a strong collective agreement. c. major distortions of the communication process within the workplace. d. the availability of employee support resources, such as Employee Assistance Programs, that will deal with the incivility. e. a culture that pushes high-performing teams. 65) A psychological contract a. is a legally binding employee contract between an employer and an employee. b. is an imaginary bond that occurs around six weeks into a newly hired employee’s job experience. c. is an understanding of expectations that strengthens over time between an employee and the employer. d. can never be broken once established between a manager and an employee. e. is the “tool” used by the office bully to establish a territory of influence.