SOLVED

24) Which of the following represents an unlimited queue? A) drive-through lane at a fast-food restaurant B) small barbershop with only 5 chairs for waiting customers C) toll booth serving automobiles on an interstate D) faculty office with limited seating during office hours E) restaurant with no outside seating and limited capacity due to fire department restrictions 25) Which of the following is most likely to violate a FIFO queue? A) supermarket with no express lanes B) car repair garage C) emergency room D) fast-food restaurant E) All of the above are equally likely to violate a FIFO queue. 26) A college registrar’s office requires you to first visit with one of three advisors and then with one of two financial professionals. This system is best described as which of the following? A) single-server, single-phase system B) single-server, multiphase system C) multiple-server, single-phase system D) multiple-server, multiphase system E) multiple-server, cross-phase system 27) An airline ticket counter, with several agents for one line of customers, is an example of which of the following? A) single-server, single-phase system B) single-server, multiphase system C) multiple-server, single-phase system D) multiple-server, multiphase system E) cross-server, single-phase system 28) A concert hall, employing both ticket takers and ushers to seat patrons, behaves typically as which of the following? A) multiple-server, single-phase system B) multiple-server, multiphase system C) single-server, single-phase system D) single-server, multiphase system E) multiple-server, cross-phase system 29) A McDonald’s single-lane drive-through that has one window for making the payment and a second window for receiving the food behaves most like which of the following? A) single-server, single-phase system B) single-server, multiphase system C) multiple-server, single-phase system D) multiple-server, multiphase system E) single-server, sequential-phase system 30) The sign at the bank that reads, “Wait here for the first available teller,” suggests the use of a ________ waiting line system. A) dynamic-server, single-phase B) random-server, single-phase C) single-server, multiphase D) multiple-server, single-phase E) multiple-server, multiphase 31) A large discount store and supermarket has a hair styling salon on its premises. The salon has several operators. Salon customers can shop in other parts of the store until their name is called for salon service, at which time the customer will be served by the next available stylist. This scenario provides an example of which of the following? A) multiple-server, limited queue length B) single-server, multiphase, limited queue length C) multiple-server, unlimited queue length D) multiple single-server systems, limited queue length E) single-server, unlimited queue length 32) A system in which the customer receives service from only one station and then exits the system is which of the following? A) a single-phase system B) a single-channel system C) a multiple channel system D) a multiphase system E) a limited-access system