SOLVED

91) Which of the following statements about cross-docking is NOT correct? A) Cross-docking is packing products on incoming shipments so they can be easily sorted for outgoing shipments based on their final destination. B) Cross-docking reduces inventory and storage space requirements, but handling costs and lead times tend to increase. C) Items are moved from incoming vehicles to outgoing vehicles without being stored in warehouse inventory. D) Inbound and outbound shipments must be tightly coordinated for cross-docking to work. 92) Which of the following is NOT an advantage the Internet provides for a firm’s order placement process? A) greater variety and better quality of products available B) cost reduction C) increase in revenue flow D) pricing flexibility E) global access 93) Which of the following is NOT an advantage resulting from a firm outsourcing its customer service process? A) specific detailed questions can be answered by the customer service representative. B) the firm gains more control over the customer interface process. C) customer service labor costs are low. D) automated systems are replaced by human contact. 94) Which of the following is NOT a lever in an integrated supply chain? A) collaborative activities by supply chain partners B) reduced replenishment lead times C) reduced order lot sizes D) elimination of product shortages and backorders 95) What is the meaning of the acronym 3PL? A) three pofit/loss periods B) three purchasing locations C) three partner leverage D) third party logistics provider 96) What services are typically offered by a 3PL? A) transportation B) product design C) catalog hub D) auction 97) The ________ is the phenomenon in supply chains whereby ordering patterns experience increasing variance as you proceed upstream in the chain. 98) ________ and ________ supply chain designs are well-suited to products with low demand and high variability. 99) The bullwhip effect results in greater demand variability at the ________ end of the supply chain and lesser demand variability at the ________ end of the supply chain. 100) The ________ model focuses on the supply chain processes plan, source, make, deliver, and return.