SOLVED

31) Suppose you were appointed to the position of supervisor, and were given the opportunity to lead a group of professionals. You realize that each of the professionals you supervise has a high growth need and is very responsible, so you decide that ________ would be an effective strategy to redistribute power and then increase productivity. a. ingratiation b. politics c. lobbying d. harassment e. empowerment 32) Samir is a very charismatic person. Whenever he needs something from someone, he is usually successful in getting what he wants by appealing to the person’s values or goals. Which influence tactic is he using? a. pressure b. consultation c. legitimacy d. inspirational appeal e. ingratiation 33) “You are such a good friend. Thank you for taking the time to talk with me and for your advice. You really know your laws and rules. By the way, could you get me two tickets to the game tonight? I heard you can get tickets at a discount.” This is an example of which influence tactic? a. inspirational appeal and exchange b. consultation and legitimacy c. exchange and pressure d. personal appeal and ingratiation e. pressure and rational persuasion 34) Joseph comes to you with a request for funds for a project. He reminds you that company policy supports his position. He is using the influence tactic of a. rational persuasion. b. coalition. c. ingratiation. d. exchange. e. legitimacy. 35) William is considered to be an effective boss who uses facts and data to logically present his ideas to others, and then gets others to support his objectives. Thus, he is using ________ and ________ as influence tactics. a. pressure; consultation b. exchange; pressure. c. rational persuasion; consultation d. legitimacy; consultation e. exchange; rational persuasion 36) Although managers have many influence tactics available to them to achieve organizational goals, they most frequently use a. ingratiation. b. exchange. c. coalitions. d. legitimacy. e. rational persuasion. 37) Ed has been successful in instilling in his staff a sense of ownership of the work that they do by giving them a lot of decision-making responsibility. He has thus ________ them. a. persuaded b. empowered c. influenced d. politicized e. harassed 38) Empowered people are not micromanaged and are free to choose how to do their work. Thus, it can be said that they have a sense of a. competence. b. meaning. c. self-determination. d. impact e. self-respect. 39) In order for employees to be truly ________, they need to have the skills necessary to handle the job and be effective in decision making. a. dependent b. influenced c. lobbied d. empowered e. ingratiated 40) Studies have shown that empowerment a. is best supported by rational persuasion in most organizations. b. is not effective in all cultures. c. is effective in all workplaces. d. is effective in all cultures. e. depends upon the expertise of the leader.