11) According to Lazarus, our first task when faced with a potential stressor is to estimate its severity and to determine whether it is a challenge or threat. This evaluation is referred to as a. primary appraisal. b. secondary appraisal. c. stress-related decision. d. hassle-related decision. 12) Mary just received a traffic ticket but decided it is not worth being upset about. Mary just made a a. primary appraisal. b. secondary appraisal. c. stress-related decision. d. hassle-related decision. 13) Imagine that you have just flunked a class. You evaluate this situation and decide that flunking a class is stressful and important enough to be upset about. Next you decide to repeat the class in summer school. You have made a. both a primary appraisal and a secondary appraisal. b. a primary appraisal only. c. a stress-related decision. d. a hassle-related decision. 14) After we have decided that a certain event is a stressor, we must decide how we will deal with it and what resources are available for coping with the stressor. This process is called a. primary appraisal. b. secondary appraisal. c. stress-related decision making. d. hassle-related decision-making. 15) When encountering a potentially threatening event, people first decide whether the event is harmful; this is known as ________. Then, a ________ is made about how well one can cope with that event. a. primary appraisal; secondary appraisal b. secondary appraisal; primary appraisal c. initial appraisal; general appraisal d. general appraisal; initial appraisal 16) Which of the following is true regarding coping strategies? a. Westin engages in emotion-focused coping when he cries uncontrollably to comfort himself. b. Andrew engages in emotion-focused coping when he believes he is unable to deal with the stressful event. c. Eric engages in problem-focused coping when he faces the challenges of life head-on. d. Joe engages in problem-focused coping when he places a positive spin on his feelings and situation. 17) Coping strategies can be either __________ focused or ________ focused in nature. a. physiologically; spiritually b. internally; externally c. problem-; emotion- d. distress-; eustress- 18) Working a second job to pay off credit cards is an example of a. reappraisal. b. distraction. c. problem-focused coping. d. emotion-focused coping. 19) Jaime applied to several graduate schools but was not accepted at any of them. He says that he is actually relieved—he really didn’t want to graduate school anyway. Jaime appears to be engaging in __________ coping. a. stress-centred b. rationally focused c. problem-focused d. emotion-focused 20) A coping strategy that features a positive outlook on feelings or situations accompanied by behaviours that reduce painful emotions is called __________ coping. a. stress-centred b. rationally focused c. problem-focused d. emotion-focused