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51) Expert systems: A) solve problems too difficult for human experts. B) are based on DO WHILE rules. C) work in very limited domains. D) share characteristics with mainframe computing. 52) Expert systems model human knowledge as a set of rules that collectively are called the: A) knowledge base. B) knowledge database. C) inference engine. D) inference base. 53) An inference engine is: A) a data mining strategy used by intelligent agents. B) the programming environment of an expert system. C) a method of organizing expert system knowledge into chunks. D) a strategy used to search through the rule base in an expert system. 54) Virtually all successful expert systems deal with problems of: A) associative data. B) classification. C) logic and control. D) unstructured decision-making. 55) ________ are designed to have a generalized capability to learn. A) Knowledge-based systems B) Neural networks C) Fuzzy logic systems D) Expert systems 56) ________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain. A) Neural networks B) Genetic algorithms C) CBR systems D) Fuzzy logic systems 57) Genetic algorithms: A) represent knowledge as groups of characteristics. B) are software programs that work in the background to carry out specific, repetitive tasks. C) develop solutions to particular problems using techniques such as mutation, crossover, and selection. D) “learn” patterns from large quantities of data by sifting through data. 58) To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use: A) CAD systems. B) genetic algorithms. C) fuzzy logic systems. D) intelligent agents. 59) Expertise and experience of organizational members that has not been formally documented best describes: A) wisdom. B) information. C) data. D) tacit knowledge. 60) What are the two major types of knowledge management systems? A) Management information systems and decision support systems B) Enterprise-wide knowledge management systems and knowledge work systems C) Enterprise systems and knowledge management systems D)

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