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A common question asked during an interview is to describe a time where you had conflict at work. What was the situation, how was it resolved, and were you happy with the resolution?

1) Think back to a conflict that you were involved in. Please describe the conflict, how you resolved it and if you were happy with the resolution.

2)Use the information provided in attached pictures to analyze your chosen conflict.  Are there techniques from the reading that you could have used to minimize the conflict or change the outcome? Would you have done anything differently based on the readings?

Image transcription text

ASSERTIVE COMMUNICATION . Use of assertive communication can be
necessary during Resource management conflict negotiation. . Assertive
communication allows expression in direct, Resource manage… Show more

Image transcription text

STAGE 5: CONFLICT AFTERMATH Steps of the problem-solving process
Conflict aftermath is the completion of the conflict Identify the problem.
State it in objective terms, process and can be positive or nega… Show more

Image transcription text

NEGOTIATION Strategy: Collaborating . Both parties set aside their original
individual goals and . Negotiation is the process by which interested parties:
work together to achieve a new common goal. Resolve ongoin… Show more

Image transcription text

Conflict resolution INTERGROUP CONFLICT Conflict is the result of
opposing thoughts, ideas, feelings, Occurs between two or more groups of
individuals, perceptions, behaviors, values, opinions, or actions … Show more

SCIENCE
HEALTH SCIENCE
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