21.Your friend is working for a large organization that employs 1500 people, but she has noticed that all decisions seem to be made by the top three employees. She has just described what is known as: a.bureaucracy.c.oligarchy. b.bureaucratic ritualism.d.dictatorial bureaucracy. 22.The effort to improve the function of bureaucracies that relied on time-and-motion studies in order to maximize efficiency is known as: a.the human relations approach.c.collectives. b.the humanized model.d.scientific management. 23.The effort to improve the function of bureaucracies that relied on efforts to promote primary interaction and teamwork among workers through such activities as company picnics is known as: a.the humanized model.c.collectives. b.the human relations approach.d.scientific management. 24.The effort to improve the function of bureaucracies that assumes that workers are capable of making good decisions and are happier and more productive when they are allowed to do so is known as: a.the human relations approach.c.the American model. b.scientific management.d.the Japanese model. 25.Which of the following is/are among the aspects of Japanese corporate life that has attracted much attention in American bureaucratic organizations? a.holistic trainingc.lifetime employment b.decentralized decision makingd.all of the above 26.Which of the following is/are among the common themes within twenty-first century organizations? a.temporary work teamsc.social inclusiveness b.collective responsibilityd.all of the above 27.You are a gold miner. In which sector of the production economy do you work? a.the primary sectorc.the tertiary sector b.the secondary sectord.the septiary sector 28.You build homes for a living. In which sector of the production economy do you work? a.the primary sectorc.the tertiary sector b.the secondary sectord.theseptiary sector 29.You are a 6th grade teacher. In which sector of the production economy do you work? a.the primary sectorc.the tertiary sector b.the secondary sectord.the septiary sector 30.Ninety percent of all new jobs in America today are now located in which sector? a.the primary sectorc.the tertiary sector b.the secondary sectord.the septiary sector