21)Â Country X requires that at least 40% of all suppliers to government agencies be either small or medium-sized vendors. For a large vendor trying to gain a government contract in Country X, this requirement is most likely an example of ________. A) illegal constraints B) managerial bounds C) service output gaps D) environmental bounds E) affirmative action laws 22)Â Which term refers to constraints on distribution structures that arise from rules within a company? A) service gaps B) managerial bounds C) physical infrastructure D) environmental bounds E) channel function gaps 23)Â What is the typical source of managerial bounds? A) manufacturer B) wholesaler C) retailer D) end-user E) government 24)Â Which of the following most likely occurs if the amount of a service supplied is less than the service demanded? A) environmental bound B) managerial bound C) service segment D) service gap E) cost gap 25)Â Which of the following statements is most likely FALSE? A) Channel efficiency occurs if service output supply exceeds service output demand. B) Cost gaps occur when one or more channel functions are performed at high costs. C) Service gaps occur when service output demand exceeds service output supply. D) Environmental bounds are constraints that stem from outside the channel E) Managerial bounds are restrictions imposed from inside the channel. 26)Â Which of the following is most important when determining how to close service gaps? A) assessing the service outputs of other industries B) providing higher levels of all service and cost outputs C) substituting one service output for another service output D) considering a global change in service outputs for all segments E) identifying the segment for which a service output is appealing 27)Â When the total cost of performing all channel functions is too high, a(n) ________ most likely occurs. A) speculative sale B) cost gap C) postponement sale D) service gap E) environmental bound 28)Â Which of the following statements about cost gaps is most likely true? A) A cost gap typically is indicated through negative feedback from end-users in a segment. B) Cost gaps exist when a single channel function is performed at a price that fluctuates. C) A cost gap occurs when the performance of channel functions is jointly inefficient. D) Cost gaps usually trigger high compensation expenses for channel members. E) Low costs typically indicate both cost gaps and service gaps. 29)Â Managers at Global-Tech, a manufacturer of electronic components, want to delay the start of production until the firm receives orders to eliminate inventory holding costs. Global-Tech is most likely engaging in ________. A) generic channel functions B) service output design C) channel gap analysis D) postponement E) speculation 30)Â Managers at Global-Tech, a manufacturer of electronic components, want to delay the start of production until the firm receives orders. What is the most likely risk of this strategy? A) producing beyond demand B) engaging in speculation C) segmenting the market D) establishing a cost gap E