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Section 4Â Â Why Study OM? 1) One reason to study operations management is to learn how people organize themselves for productive enterprise. A) studying how people organize themselves for productive enterprise. B) knowing how goods and services are consumed. C) understanding what human resource managers do. D) learning about a costly part of the enterprise. E) A and D 3) Reasons to study operations management include learning about: A) how people organize themselves for productive enterprise. B) how goods and services are produced. C) what operations managers do. D) a costly part of the enterprise. E) all of the above. 4) Brandon Production is a small firm focused on the assembly and sale of custom computers. The firm is facing stiff competition from low-priced alternatives, and is looking at various solutions to remain competitive and profitable. Current financials for the firm are shown in the table below. In the first option, marketing will increase sales by 50%. The next option is Vendor (Supplier) changes, which would result in a decrease of 10% in the cost of inputs. Finally there is an OM option, which would reduce production costs by 25%. Which of the options would you recommend to the firm if it can only pursue one option? In addition, comment on the feasibility of each option. Business FunctionCurrent Value Cost of Inputs$50,000 Production Costs$25,000 Revenue$80,000 Section 5Â Â What Operations Managers Do 1) The operations manager performs the management activities of planning, organizing, staffing, leading, and controlling of the OM function. 2) “Considers inventory ordering and holding decisions” is within the strategic operations management decision area of managing quality. 3) In order to have a career in operations management, one must have a degree in statistics or quantitative methods. 4) What are the five elements in the management process? A) plan, direct, update, lead, and supervise B) accounting, finance, marketing, operations, and management C) organize, plan, control, staff, and manage D) plan, organize, staff, lead, and control E) plan, lead, organize, manage, and control 5) Which of the following is NOT an element of the management process? A) controlling B) leading C) planning D) pricing E) staffing

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