91) Under which category would you classify skill in motivating subordinates? A) interpersonal skills B) conceptual skills C) technical skills D) political skills 92) Designing a series of interview questions to provide information about possible customers for a company would primarily require ________. A) technical skills B) interpersonal skills C) conceptual skills D) political skills 93) Technical skills might include ________. A) excellent verbal skills B) proficiency in computer programming C) exceptional writing ability D) decision-making ability 94) Good political skills would be most important to a manager who ________. A) seeks job security B) seeks fair compensation for his or her level C) wants to rise through organizational ranks D) wants to lighten his or her workload 95) Which set of skills would you expect the President of the United States to be least in need of? A) interpersonal B) political C) conceptual D) technical 96) What was the primary cause of demise for such companies as W. T. Grant, Dave & Barry’s, and Circuit City? A) poor management B) difficult economic conditions C) corruption D) governmental regulation 97) Who stands to benefit least from studying management? A) a pro football coach B) a pro football fan C) a pro football owner D) a pro football player 98) We all have a vested interest in understanding the way organizations are managed because ________. A) we all stand to gain financially from organizational profits B) we interact with organizations every day of our lives C) we all depend on organizations for employment D) organizations dictate every facet of our lives 99) Companies that are well managed can prosper during difficult economic times by depending on ________. A) government bailouts B) filing for bankruptcy C) raising prices D) a loyal customer base 100) Which of the following is the most difficult ethical challenge to managers in today’s business climate? A) not being able to hire new employees B) having to fire employees who are not productive C) having to downsize and let go of employees who are hardworking and productive D) increasing the amount that employees pay for health care