Section 1Â Â Four Process Strategies 1) A firm’s process strategy is its approach to transforming resources into goods and services. flexible manufacturing system 2) Intermittent processes are organized around processes. 3) In process-focused facilities, utilization of facilities is low. 4) The typical full-service restaurant uses a product-focused process. 5) Harley-Davidson, because it has so many possible combinations of products, utilizes the process strategy of mass customization. 6) The assembly line is a classic example of a repetitive process. 7) The tool that calculates which process has the lowest cost at any specified production volume is a crossover chart. 8) The term focused processes refers to the quest for increased efficiency, whether in goods or services, that results from specialization. 9) A job shop is an example of a(n): A) repetitive process. B) continuous process. C) line process. D) intermittent process. E) specialized process. 10) Three of the four types of processes are: A) goods, services, and hybrids. B) manual, automated, and service. C) process focus, repetitive focus, and product focus. D) modular, continuous, and technological. E) input, transformation, and output.